You can call it a galaxy of games or a black hole for your winnings, but the one thing you shouldn’t call royal planet is trustworthy. Launched a few years back, this Rival-powered casino has been racking up player complaints faster than it spins reels. And the core problem is simple: no license means no safety net.
The Licensing Elephant
There is zero information about a regulatory license on the site. Zero. For an online casino, that’s not a red flag – it’s a siren. The FAQ says US players are restricted, the T&C only mention Virgin Islands. Contradictions like that don’t inspire confidence. You’re essentially handing your money to an unregulated entity hoping they’ll play fair. Many players have found out the hard way that hope doesn’t cash out.
Games on Offer
To be fair, the game selection is decent for a Rival shop. You’ve got i-Slots like As the Reels Turn and Cosmic Quest Mission Control, progressive jackpots such as One Million Reels, and the usual video poker and table games. The software draws from BetSoft, Genesis Gaming, Rival, and about fifteen other providers. Over 1,200 slots in total. But a big library means nothing when you can’t get your winnings out.
| Game Category | Examples |
|---|---|
| i-Slots | Bowled Over, A Switch in Time, Wild Safari, Sherwood |
| Progressive Jackpots | Strike Gold, Major Moolah, Money Magic |
| Table Games | Blackjack, Craps, Roulette, Baccarat, Pai Gow |
| Video Poker | Aces and Faces, Deuces Wild, Jacks or Better |
The Bonus Trap
Bonuses here are a two-stage maze. The “free play” offer makes you deposit before you can cash out any winnings. The fine print buries you: high wagering requirements, card games contribute zero to playthrough, and max cashout limits on certain bonuses. You can win big on a free chip only to collect pocket change. One player reported hitting $4,000 on a no-deposit code but walked away with $70 because of the cap. That’s not generosity – that’s a lure.
- High wagering requirements that are nearly impossible to meet on free offers
- Maximum cashout limits on deposit-based bonuses
- Card games excluded from wagering entirely
The Withdrawal Gauntlet
Player reviews paint the same ugly picture: long waits, lost documents, and chat agents who pass the buck. The typical experience goes something like this:
- Request a withdrawal – it’s marked “processing.”
- Send in your ID and proof of deposit – they claim they never received it.
- Wait weeks, get excuses, sometimes hear about a “technical issue.”
- Eventually give up or escalate to forum complaints.
The T&C even have a clause allowing them to demand notarized documents and then close your account after 40 days if you don’t comply. That feels less like security and more like a loophole to void your win.
The Bottom Line
If you value your time and money, step away from this table. The VIP levels (Silver, Gold, Platinum, Diamond) and weekly reload offers might look shiny, but they sit on top of a foundation with no license. Play only if you’re comfortable treating any deposit like a donation. Stick to casinos that show their regulatory cards. Royal Planet may have a galaxy of games, but the payout odds are stacked against you long before you hit spin.